Once she had created her account, Emma was prompted to select her printer model and connect it to her wireless network. She chose her printer model, XP-15000, and followed the on-screen instructions to connect it to her Wi-Fi network.
Delighted that her printer was working wirelessly, Emma continued to set up her workspace. She explored the features of her printer, including scanning and printing from her mobile device using the Epson iPrint app.
With her printer now detected, Emma completed the setup process and installed the necessary software and drivers. She tested her printer by printing a sample document from her computer and mobile device.
Frustrated, Emma tried restarting her printer, computer, and router, but nothing seemed to work. She then decided to try some troubleshooting steps to resolve the issue.
However, when Emma tried to add her printer to her Epson Connect account, the utility failed to detect it. She checked that her printer was turned on and connected to the same Wi-Fi network as her computer. But still, the utility couldn't find her printer.